These Terms and Conditions govern your use of the Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these Terms and Conditions, please do not use the website. is owned and operated by The Murfet Group (Murfet Group is a trading name of LORS Homes Ltd (08008835), TR Murfet & Sons Ltd (02246721) & Murfet (soham) Ltd (07110423) company’s registered in England).

Use of the

The website is provided to you free of charge for your personal use subject to these Terms and Conditions. By using you agree to be bound by these Terms and Conditions.

These terms and conditions do not affect your statutory rights.



We may update these Terms and Conditions from time to time and any changes may be notified to you via a suitable announcement on –  changes will apply to the use of the If you do not wish to accept the new Terms and Conditions, you should not continue to use the  If you continue to use after the date on which the change comes into effect, your use of the website indicate your agreement to be bound by the new Terms and Conditions.

Access to and availability of the website

The Murfet Group will make all reasonable efforts to provide you with access to the website and its online booking through 3rd party booking engine of  Queensborough Group  24 hours per day without any interruptions. However, from time to time you may experience disruptions due, for example, to essential maintenance or problems beyond our control involving suppliers, communications, the Internet, your own computer or software failures. Accordingly, Murfet Group does not warrant that the website will be available continuously and is not liable for any downtime or disruption in website availability.

Intellectual Property

The content and design of these website pages are subject to copyright owned by The Murfet Group. You are welcome to print pages for your personal use but no part of this website, our logos or trademarks may be reproduced or transmitted in any way for any other purpose. Other than having permission to access the website and use the services in accordance with these Terms and Conditions, you agree that nothing herein creates or grants to you any right in or ownership of any intellectual property rights existing in the presentation or format of the website or in any software, content, information, data or databases provided through the website or used in or forming part of the services. This includes without limitation any registered or unregistered trade marks, service marks, logos, designs, database rights, copyright, rights in domain names or data owned by or vested in The Murfet Group or any third party (“Intellectual Property”).

All rights in relation to Intellectual Property not expressly granted by The Murfet Group are hereby reserved to The Murfet Group (or its licensors) and no right, licence or benefit to such Intellectual Property is granted to you.

Liability is provided by The Murfet Group without any warranties or guarantees. You must bear the risks associated with the use of the Internet.

The Murfet Group has made all reasonable efforts to ensure that all information and advice provided on the website by ourselves and third parties is accurate at the time of inclusion, complete and up-to-date.

However, there may be inadvertent errors on the website for which The Murfet Group takes no responsibility. The Murfet Group reserves the right to make changes and/or corrections to the website at its own discretion.

In particular, we disclaim all liabilities in connection with the following:

  • incompatibility of the with any of your equipment, software or telecommunications links
  • technical problems including errors or interruptions of
  • unsuitability, unreliability or inaccuracy of the website and its contents
  • inadequacy of the to meet your requirements

By accessing this website you agree that The Murfet Group shall not be liable to any person for any special, incidental, direct or indirect consequential loss or damage including, without limitation, loss of profits or revenues, cost of replacement goods, loss or damage to data arising out of the use of, or inability to use, this site which may arise from the use of this site or use or reliance on any of the information or advice contained in any of the materials on this website or from access to other material on the Internet via hyperlinks from this site.

Nothing in these Terms and Conditions shall exclude The Murfet Group liability for personal injury or death caused by its negligence.

Your liability

You agree to be liable for and to indemnify The Murfet Group (and its officers, employees, directors, shareholders, representatives, successors and assigns) and hold it harmless against all third party claims, demands and actions and in relation to all liabilities, losses, costs, charges, damages and expenses (including legal fees) incurred in relation to such claims, demands and actions, to the extent that such liability arises from breach of these Terms and Conditions by you.

Availability & Prices

Booking terms and conditions will apply and are part of the booking process, these need to be agreed as part of this process and form a contractual arrangement.


Payment may be made by any of the methods indicated on the site. We do not offer any credit facilities.

Limitation of Liability

Our total liability for any claim arising shall not exceed the price of the goods supplied, and, in the case of damaged or defective goods or incorrect deliveries, any delivery charges incurred by you. We shall not be liable for any indirect or consequential loss, (including without limitation, financial loss such as loss of profit or otherwise), whether this arises from a breach of duty in contract or in any other way. We cannot accept any liability for a failure to comply with specific instructions stated on our order details. This condition does not affect your statutory rights.

Events beyond our reasonable control

We will not be held responsible for any delay or failure to comply with our obligations if the delay or failure arises from any cause that is beyond our reasonable control. This condition does not affect your statutory rights.

Choice of law and jurisdiction

These terms and conditions shall be governed by and construed in accordance with English law and you agree to submit to the exclusive jurisdiction of the English courts.

Contact details

Murfet Group Rosewood Offices, Freckenham Road, Chippenham, Cambridgeshire, CB7 5QH

Your rights

We will not store or process your personal information outside the United Kingdom. Other than as outlined above, The Murfet Group may process and in particular may disclose your personal data:

As required by law to any third parties

To third parties who may process personal data on The Murfet Group behalf such as Credit Reference Agencies or other group companies. These parties may keep details of any searches they make about you

To any third party for the prevention of fraud, money laundering or for the tracing of debtors. These parties may keep details of any searches they make about you

You have the right to require The Murfet Group to correct any inadequacies in the personal details The Murfet Group. You also have the right to ask for a copy of the information held by The Murfet Group and to object to your details being used for direct marketing purposes. As a security measure, proof of identification may be required prior to the disclosure of such information and there may be a small administrative charge. Please contact The Murfet Group


Every care has been taken to ensure the descriptions, colours and specifications of the goods portrayed in our website and associated brochures are correct. However, slight variations in the actual goods may occur.

If The Murfet Group fails to exercise its rights immediately, this will not by itself be taken as a waiver of those rights and The Murfet Group may still exercise those rights in the future.

If any of these terms or conditions is found to be illegal, invalid or unenforceable under applicable law, the offending provision will be severed and remaining terms and conditions will be unaffected (to the fullest extent legally permitted).

You agree that The Murfet Group may transfer its rights and obligations under these Terms and Conditions to another person. You may not transfer your rights or obligations under these Terms and Conditions to anybody else without first obtaining the written consent of The Murfet Group.

A person who is not a party to these Terms and Conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these Terms and Conditions but this shall not affect any right or remedy of a third party which exists or is available apart from that Act.

Your use of this website and any dispute arising out of the website is subject to the laws of England and Wales. Any dispute arising out of the use or publication of this website is subject to the exclusive jurisdiction of the Courts of England and Wales.